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What our clients say…

We have found the whole process very easy to implement and administer. I think the Inspire Loyalty platform works particularly well for an independent hotel, giving us the opportunity to offer our guests (UK & International) a variety of rewards. In the time we have been working with Inspire Loyalty we have received very positive feedback on the program including the ease of online redemption and successful fulfilment. We have some large multi-national chains in our competitor set so it is important that we were able to offer our guests a loyalty program. We did our research before selecting Inspire Loyalty and for us it was the most flexible platform at a reasonable cost.

Lorna Lee, Group Marketing Director, Apex Hotels

Inspire Loyalty have provided us the means to retain and grow our customers at Blythswood Square and The Bonham while allowing the opportunity to capture transient customer restaurant information. To date loyalty members have generated £1.6m sales from 3000 active members, saving high % commission levels paid to Online Travel Agents due to an increase in direct bookings. The loyalty program gives us the additional benefit of communicating special offers exclusive to members in a monthly point statement and offers compatibility across use at The Bonham and Blythswood Square, helping increase revenue and brand awareness across the two city hotels.

Fiona Strauss, Group Sales & Marketing Director, The Townhouse Collection

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