See what can be done to reward and recognise your customers, with access to an instant preview of your very own loyalty programme. Just click below to start or get in touch and we can help.
We’re as passionate about serving your members as you. With a fully resourced member support team, we deal with any staff and member enquiries within the same business day. Giving you confidence and re-assurance that we see the big picture and respond to the finer detail.
Some loyalty programmes are difficult to work out – for the client and the member. Our approach is transparent. A carefully designed programme to captivate your audience and achieve more repeat business. We integrate with many partners to ensure the points process is seamless and we can deliver an attractive range of gift codes for redemption, with options such as John Lewis, Waitrose, Love2Shop and Amazon in addition to your own amazing product.
Stand out from the crowd. You’ve earned critical acclaim. Based on the fact your customers like what they experienced, whether that be your product, location, service or all three, ensure their return by acknowledging their business and engaging further with exclusive member offers, point promotions and new product invitations, in addition to reminding them of their point balance and redemption opportunities. Saying more than thanks goes a long way.
We want to provide a loyalty programme that best suits your business needs. You can select from 4 plans available on the pricing page. The main difference is if you want your programme integrated and if you want to feature retail gift codes.
We can integrate with your PMS to automatically process points and record the members account number on the guest profile. Or we can automate the points process using frictionless technology which means every time the members pays their bill, points are automatically awarded!
To earn points, customers register for your loyalty programme and depending on your subscription plan and integration method, points are awarded automatically when the bill is paid. We have an interface used to award points for clients on the stand alone plan, where members simply present their loyalty card or app to reception who scan the barcode to add points to their account.
Point redemption and benefits such as exclusive offers are accessed and downloaded in electronic voucher format from your loyalty website and delivered directly to the member’s registered or nominated email address.
Yes, your staff and your members are allocated an account manager who responds to all enquiries within 24 hours, and usually within the same business day. Treat us as an extension of your team.