Hotel Loyalty Programmes For Independent Hotels
Our loyalty rewards company is designed to increase repeat business for independent hotels and the travel industry. Providing hotel loyalty programmes UK wide and beyond.
Guest takes loyalty card/app
Registers online
Collects points
Redeems rewards!
Independent hotels use Inspire Loyalty’s innovative loyalty programme to collect customer information, enabling them to reward and communicate with guests. We worked in hotels & restaurants so operational task is minimal, leaving your staff to serve your customers as priority. We provide bar code scanners, Inspire Loyalty app, branded loyalty cards (optional) and a very creative hotel loyalty website where your customers register, redeem points and read all about your amazing product. Our speciality is hotel loyalty programmes and incentive programmes for the travel industry.
Want to save agent commission and increase direct business?
One single solution to reward your customers and increase profit.
Increase direct business. 10:1 ROI
Online travel agents are great for distribution but not without wiping around 30% off your bottom line. With our hotel loyalty programs UK businesses are encouraging customers to book direct, saving agent commission and increasing profit. It’s our No.1 loyalty best seller.
Card & App based system
Simplicity is the key for all things loyal. Our hotel loyalty program incorporates a card and app based system that is easy to use. We’ll design a smart looking loyalty card to reflect your brand, accompanied by a loyalty app for convenience. Your new members just need to present their card or app at check out to scan using high tech bar code scanners provided. When the numbers read, staff enter the value and points are instantly added to the member’s account. Easy.
Reward Customers
There’s nothing to beat rewarding customers with the product you already have. It’s cost effective and it works. One night’s accommodation, afternoon tea, cocktails or dinner for two all delivered by electronic voucher or post. If corporate is your market then consider including Amazon, John Lewis, Waitrose, Virgin Wines or Love2shop gift codes for extra rewards and don’t forget about your staff – they love incentives too!
Engage
Our hotel loyalty program is innovative and functional. We design a very creative loyalty website in your brand identity where your customers register, check their points balance, redeem points and update their contact details. Members can also access exclusive offers and book direct from your hotel loyalty website with integration to your booking engine. If you have more than one business it’s an open door to cross sell. We provide hotel loyalty programs UK wide and beyond.
Communicate
We are a loyalty rewards company with customer communication at its core. We give you the tools to do more than just thank your customers for their business by rewards. Many customers will come and go if you don’t recognise their value by engagement. We record who they are, how much they spend, when they last stayed and how often they visit. With all that information at our fingertips it’s time to Inspire with creative and personalised communications.
Support
We love your customers and your staff as you do, professionally, efficiently and without compromise. For hotel loyalty programs UK wide and beyond, our loyalty rewards company serves member and staff enquiries within 24 hours. No exception.
Apex Hotels Testimonial
Inspire Loyalty is the most flexible platform at a reasonable cost
We have found the whole process very easy to implement and administer. I think the Inspire Loyalty platform works particularly well for an independent hotel, giving us the opportunity to offer our guests (UK & International) a variety of rewards. In the time we have been working with Inspire Loyalty we have received very positive feedback on the program including the ease of online redemption and successful fulfilment. We have some large multi-national chains in our competitor set so it is important that we were able to offer our guests a loyalty program. We did our research before selecting Inspire Loyalty and for us it was the most flexible platform at a reasonable cost.
Lorna Lee, Group Marketing Director
The Townhouse Collection
Inspire Loyalty has helped to increase revenue and brand awareness
Inspire Loyalty have provided us the means to retain and grow our customers at Blythswood Square and The Bonham while allowing the opportunity to capture transient customer restaurant information. To date loyalty members have generated £1.6m sales from 3000 active members, saving high % commission levels paid to Online Travel Agents due to an increase in direct bookings. The loyalty program gives us the additional benefit of communicating special offers exclusive to members in a monthly point statement and offers compatibility across use at The Bonham and Blythswood Square, helping increase revenue and brand awareness across the two city hotels.
Fiona Strauss, Group Sales & Marketing Director
Let’s take the next step and work together
Inspire Loyalty – make a lasting impression
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