About Inspire Loyalty

We deliver the following innovative products and services to reward and engage your customers:

  • Branded loyalty website where your members register, redeem points and reveal exclusive offers (save OTA commission!)
  • Loyalty app for your guests to register and store their digital loyalty card
  • Branded loyalty cards printed on quality card sleeves
  • Integration with your PMS or use our frictionless card payment technology
  • Feature your own product voucher codes or a choice of retail gift codes (Amazon, Love2shop, John Lewis, Virgin Wines, Odeon)
  • Barcode scanner and/or barcode for app to verify vouchers redeemed
  • Web based interface to view member information
  • Onboarding, staff training & online manual
  • Member support with excellent customer service
  • Point of sale collateral to create loyalty programme awareness
  • Monthly member email statements featuring exclusive member offers
  • Monthly member infographic, data & transactional reports

Inspire Loyalty were nominated for CIS Excellence Business Innovation Award and The Scottish Thistle Creative Ambition Award.

Meet the team:

Steve Risk

Founder & Director, Inspire Loyalty
steve@inspireloyalty.co.uk

After studying Hospitality Management, Steve jumped into Banking but the passion for hospitality couldn’t be restrained when his career in hotels began at The George Intercontinental Edinburgh. Steve worked for The Gleneagles Hotel, Marriott Hotels, MacDonald Hotels and Hilton and with over 20 years hotel experience, created Inspire, a marketing consultancy for independent hotels. Inspire Loyalty was launched three years later in 2010 providing independent hotels with a branded loyalty programme to save OTA commission and increase direct business, while rewarding and engaging with guests. Service delivery is a passion for Steve, in membership handling and client relations.

Steve loves film and his family and friends of course! Having an avid collection of films Steve finds it clears the mind and often stimulates creativity. “it’s a real medicine but there’s nothing to beat a good family holiday”. Steve also enjoys watching rugby, cutting the grass on a Saturday and spending some time with the kids. “Life in Northern Ireland is a treat and within 30 minutes reach of the North Coast, it’s a great contrast to country-side life. We’re definitely spoilt here with Galgorm Resort & Spa up the road and on the rare occasion my wife and I escape, that’s the place to be”.

Amanda Duncan

Amanda Duncan

Member Support

Agi Clarke

Agi Clarke

Member Support

Valeria Geymonat

Valeria Geymonat

Member Support

Terry Kernan

Terry Kernan

Technical Lead

Craig Gee

Craig Gee

Graphic Designer, Total Brandits

PDG Advertising

PDG Advertising

Marketing Communications

Let’s take the next step and work together

Inspire Loyalty – make a lasting impression
Get in touch See a demo

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