We’re here to help hospitality businesses achieve greater customer retention, enhanced guest experience and increased revenue. Our aim is to equip hospitality operators with an easy to apply branded loyalty solution to collect powerful data, enhance customer engagement, increase visitor numbers and direct bookings.
How It Works
We design a loyalty website in your brand identity where your customers register, check points balance, redeem points and update their contact details. Members can also access exclusive offers and book direct from your loyalty website. If you have more than one business it’s an open door to cross sell.Book A Demo
Our loyalty programmes suit all sizes of businesses and budgets. Our different subscription levels enable you to tailor the loyalty programme for your business. Additional add ons include: payment integrations, loyalty surveys, gift voucher systems and staff incentive programmes.Pricing
Vantage is our new loyalty programme for customers of independent hotels and restaurants in the UK and Ireland. It’s our consumer facing brand to help attract more customers to your unique loyalty programme, increasing exposure for the hotelier and offering extra benefits to your members.Read More
What You Get
- Loyalty website in your brand identity for your members
- Easy to use loyalty app and/or cards in your brand identity
- Voucher redemption app to verify vouchers redeemed
- Personalised monthly email statements to members
- Member services with 24-hour response to member and staff enquiries
- Multi-site point redemption
- Dashboard with reporting suite
- Onboarding, staff training & online manual
- Loyalty survey tool
- Data storage in a secure GDPR compliant environment
- Representation on www.vantagehotels.co.uk
- Point of sale collateral to create loyalty programme awareness
Optional: payment provider integration, loyalty surveys, gift voucher systems and staff incentive programmes.
Just Plug In And Go
All you need is an internet connection and a PC to bookmark the Inspire Loyalty interface or integrate with your *PMS for a seamless operation when buying our Blue package. Points are instantly credited to members’ accounts which they can view on your new loyalty website or app.
- Our clients experience an increase in direct and repeat business after implementation of their loyalty programme, through reward & engagement.
- Save up to 25% on OTA commission by encouraging customers to book direct on your website with exclusive member offers.
- Use customer data to encourage repeat business by offering exclusive promotions in the monthly member email statements, which we fulfil.
- Integrate our loyalty programme with your booking engine to increase direct business and member registration by 50%, ensuring you are in control of your customer information.
*PMS integration depends on request and approval by your provider.